Behavior that showed up in the numbers.

Claremont Graduate University

A peer-reviewed evaluation put ProHabits to the test. Over 22 days, employees receiving daily MicroActions hit a 64% check-in rate versus a 41% average (p < .001), and NPS rose 15% in 30 days and held for a year across 9,000+ micro-actions.

Method: field study, n=136, twice-daily MicroActions versus control. Published via AEA Papers and Proceedings (Felkey et al., 2021).

EY, Purpose Realized, with Simon Sinek

ProHabits was the design and technology arm of the EY and Simon Sinek leadership collaboration, built to fix the lack of follow-through after the workshop. Across 3,000 consultants, 52% of completed MicroActions became real teaming stories, 5x the benchmark, at 82% engagement and 8,784+ positive reviews.

JetBlue, servant leadership

+91% leadership nominations across 6 airports in 6 months.

“It was raining and normally supervisors wouldn’t go help. But the MicroAction asked me to, so I started helping, and you could see the crew’s demeanor change.” (JetBlue supervisor)

Romano’s Macaroni Grill, turnover

-60% manager turnover year over year, -4% hourly, plus growth in same-store sales.

“Where we have ProHabits, turnover is significantly lower at both levels, and we’ve seen growth in same-store sales.” (Nishant Machado, CEO)

Reyes (Coca-Cola bottler), safety

20.51% reduction in liability claims, 2024 versus 2023, audited from the customer’s safety data. 2,500 employees. A 0.1 drop in injury rate avoids $1 to 3M.

Gaylor Electric, cost reduction

One ProDuctivity MicroAction led the president to cut courier waste worth $18,000 a month, about $250K a year.

PPG, values activation

Wave one of 493 validated before an 18-month plan for 1,500. Self-reported behavior gains of 89, 85, 82, and 80%.

The voice of the floor

“My managers feel proud seeing their names in the emails. They walk around with their chests puffed up that whole day.” (Carlos Grajeda, GM)